Charleston Senior AdvisorIndigo Hall, at 509 Standard Way in Charleston (Charleston County), holds S.C. Department of Public Health community residential care facility license CRC-1922 for 179 beds, valid through November 30, 2026; the state's data marks it as running an Alzheimer's special care unit. In South Carolina a CRCF license is the assisted living license.
Is Indigo Hall a licensed assisted living facility in Charleston, SC?
License CRC-1922 covers Indigo Hall for 179 residents; among the 56 senior-serving CRCFs in the three counties, whose midpoint is 48 beds, that makes it bigger than most.
| Field | From DPH's record |
|---|---|
| DPH license number | CRC-1922 |
| License term on file | December 1, 2025 through November 30, 2026 |
| Beds on the license | 179 |
| Alzheimer's special care unit flag | Yes |
| Alzheimer's care flag | Yes |
| Licensee of record | Indigo Hall Operating Co LLC |
| Business form reported to DPH | Limited Liability |
| Administrator named on the license | Lindsay French |
| Orders in DPH enforcement reports, January 2025 to September 2026 | 1 |
| Phone listed with DPH | (843) 406-4747 |
The record shows the current term ending November 30, 2026, after which the license must be renewed. Since the annual fee is charged per licensed bed ($10 each, $75 floor), operators have little reason to carry beds they do not use.
License numbers are issued in sequence. Ordered from lowest to highest, CRC-1922 is number 29 of the 56 senior CRCF licenses in the tri-county area; that hints at how long this license line has existed, not how old the building is.
Can Indigo Hall accept a resident with dementia who may wander?
Yes, according to DPH: Indigo Hall is flagged for an Alzheimer's special care unit or program, the state's term for a secure area or program for people with probable Alzheimer's or a related dementia that restricts their movement outside it (Regulation 60-84, Section 101.F).
There is no special dementia staffing ratio in South Carolina. The whole building works to the CRCF floor of one staff member for every eight residents at peak times and one for every 30 off-peak, so ask how many people are posted inside the secured area overnight.
Background: South Carolina's rules for Alzheimer's units.
Has DPH sanctioned Indigo Hall?
Yes. Indigo Hall is named in 1 order in DPH's monthly Healthcare Quality enforcement reports covering January 2025 to September 2026; the latest is in the February 2026 report and carries a $14,500 penalty.
- February 2026 DPH report: Consent Order; signed February 18, 2026; penalty of $14,500; following DPH visits on September 11, 2023, March 20, 2024, March 19, 2025, June 4, 2025
In a consent order the operator accepts the penalty and the corrective steps instead of contesting them at a hearing. Read the full text in the report PDF on DPH's enforcement page, then ask the administrator what was fixed and how it is being checked.
How do we get the latest state inspection of Indigo Hall?
Put a written request to DPH Healthcare Quality. South Carolina keeps CRCF inspection reports offline, but Section 202.E of Regulation 60-84 opens inspection and investigation reports, and the facility's response, to the public on written request, with personal names removed.
Because there is no published schedule, only Indigo Hall can tell you when DPH last came. Any report with citations should have a plan of correction signed by the administrator attached; read the two together.
What is Indigo Hall's hurricane evacuation plan?
Ask to see it: every South Carolina CRCF must keep a written emergency and disaster evacuation plan, made with its county emergency management agency, that names where residents will be sheltered, how they will be moved and who will care for them, and residents or their responsible party may inspect it (Regulation 60-84, Section 1401).
Because the building is in Charleston County, Regulation 60-84 (Section 1401.B.1.c) requires its hurricane plan to name at least one sheltering facility outside the six coastal counties of Beaufort, Charleston, Colleton, Horry, Jasper and Georgetown. Ask when the sheltering agreement was last renewed (at least every three years is required) and when staff last rehearsed the plan. See how hurricane rules apply to Lowcountry facilities.
What should we compare Indigo Hall with nearby?
Bishop Gadsden Gadsden Glen Center for Health and Rehab- Arcadia in Charleston is the nearest other senior-serving CRCF, roughly 1.9 miles off as the crow flies, licensed for 32 beds and flagged for an Alzheimer's special care unit.
| Facility | Miles away | Licensed beds | Alzheimer's unit / care (DPH) | DPH orders since Jan 2025 |
|---|---|---|---|---|
| Bishop Gadsden Gadsden Glen Center for Health and Rehab- Arcadia 8000 Noble Oak Way, 29412 | 1.9 | 32 | Unit + care | 0 |
| Bishop Gadsden Episcopal Retirement Community 1 Bishop Gadsden Way, 29412 | 2.2 | 91 | Unit + care | 0 |
| Kempton of Charleston 194 Spring St, 29403 | 2.6 | 89 | Unit + care | 0 |
| Ashley Gardens Alzheimer's Special Care Center 2290 Henry Tecklenburg Dr, 29414 | 4.7 | 66 | Unit + care | 0 |
| Palmettos of Charleston 1900 Ashley Crossing Dr, 29414 | 5.0 | 60 | Unit + care | 0 |
Where is Indigo Hall, and how close is hospital care?
Indigo Hall is in Charleston's James Island area, and Roper Hospital is the closest general hospital on DPH's roster, roughly 2.4 miles off as the crow flies.
After that comes MUSC Medical Center, about 2.6 miles away. These are map distances; bridges and traffic on I-26, I-526 and the Ravenel Bridge decide the real drive.
Should nursing care become necessary, the closest CMS-certified homes are Bishop Gadsden-Gadsden Glen Center for Health and Rehab (1.9 mi, CMS 5 of 5) and Kempton of Charleston (2.6 mi, CMS 5 of 5).
What belongs on a tour checklist for Indigo Hall?
The public data sets the agenda: ask what prompted the order in DPH's February 2026 report and how the fix is being monitored.
- Ask the date of DPH's latest visit, what was cited, and to read the signed plan of correction.
- With 179 beds, the regulation's minimum is 23 staff at peak times and 6 off-peak; ask what Indigo Hall actually schedules.
- Request the written Alzheimer's special care disclosure and the number of beds inside the secured unit.
- Ask whether Indigo Hall accepts residents on Optional State Supplementation (OSS) or Community Choices Residential Personal Care if savings run out.
- Read the admission agreement for level-of-care charges, refund terms and the 30-day notice of fee changes.
